Legal terms and conditions governing the use of freshlinehubum services
Last updated: 15th January 2026
By accessing and using the services provided by freshlinehubum Ltd, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of freshlinehubum services.
Your use of our website and services constitutes acceptance of these terms, our Privacy Policy, and our Cookie Policy. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.
If you are accessing our services on behalf of a business or organisation, you represent and warrant that you have the authority to bind that entity to these terms and that such entity agrees to be bound by these terms.
freshlinehubum provides restaurant technology review and consultation services, including platform evaluations, implementation guidance, and ongoing support for restaurant online ordering systems. Our services are designed to help restaurants make informed technology decisions.
We provide reviews, recommendations, and consultation based on our professional analysis and testing of various platforms. However, our recommendations are opinions based on our evaluation criteria and may not be suitable for every restaurant's specific circumstances.
All services are provided subject to availability and our capacity to deliver quality results. We reserve the right to refuse service or terminate existing service relationships if we determine that we cannot adequately serve a client's needs.
Users of freshlinehubum services agree to provide accurate and complete information when requested, including contact details, restaurant information, and business requirements. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to engage in any activity that could damage, disable, overburden, or impair our website or interfere with other users' access to our services.
You are prohibited from copying, reproducing, distributing, or creating derivative works from our proprietary review content without explicit written permission. Our reviews and recommendations are intended for your internal business use only.
Payment for freshlinehubum services is due according to the payment schedule specified in your service agreement. We accept payment via the methods specified during the service booking process. All payments must be made in the currency specified in your agreement.
Refunds are available according to our refund policy, which may vary depending on the type of service purchased. Consultation services that have been delivered cannot typically be refunded, while unused portions of ongoing service agreements may be eligible for pro-rated refunds.
You are responsible for any taxes, duties, or fees associated with your purchase of our services. Prices displayed on our website may not include applicable taxes, which will be calculated during the checkout process where required.
All content on the freshlinehubum website, including text, graphics, logos, images, reviews, and software, is the property of freshlinehubum Ltd and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written consent.
Our platform reviews, methodology, and analysis techniques constitute proprietary intellectual property of freshlinehubum. While you may use our recommendations for your business decisions, you may not republish or distribute our reviews to third parties without permission.
Any feedback, suggestions, or ideas you provide to freshlinehubum regarding our services become our property and may be used by us for any purpose without compensation to you. We respect your confidential business information and will not disclose it to third parties without your consent.
freshlinehubum agrees to maintain the confidentiality of your business information shared during consultations and service delivery. We will not disclose your proprietary information to competitors or use it for purposes other than providing our services to you.
You agree to maintain the confidentiality of any proprietary methodologies, analysis techniques, or non-public information about platforms that we may share during our service delivery. This confidentiality obligation survives termination of our service relationship.
Both parties acknowledge that confidential information does not include information that is publicly available, independently developed, or rightfully received from third parties without confidentiality restrictions.
freshlinehubum's liability for any claims arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our reviews and recommendations are provided "as is" without warranty of any kind. While we strive for accuracy, we make no guarantees about the completeness, reliability, or suitability of our recommendations for your specific business needs.
You acknowledge that technology platforms change frequently, and our reviews reflect conditions at the time of evaluation. We are not responsible for changes to platforms that occur after our review publication or for outcomes resulting from platform selection decisions.
You agree to indemnify and hold harmless freshlinehubum, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of third parties.
This indemnification includes reasonable legal fees and costs incurred in defending against such claims. freshlinehubum will provide you with prompt notice of any claim for which indemnification is sought and will cooperate with you in the defence of such claims.
We strive to maintain continuous availability of our website and services, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected customers. In the event of service discontinuation, we will work with existing customers to complete ongoing projects or provide appropriate refunds.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision of these terms does not constitute a waiver of our right to enforce such provision in the future.
These terms constitute the entire agreement between you and freshlinehubum regarding our services and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.
Either party may terminate the service relationship at any time with appropriate notice as specified in the service agreement. freshlinehubum reserves the right to terminate services immediately if you violate these terms or engage in conduct that we determine is harmful to our business or other customers.
Upon termination, you remain liable for all charges incurred prior to termination. Any confidentiality obligations and limitations of liability survive termination of the service relationship.
If you wish to terminate your service agreement, please contact us at [email protected] with appropriate notice according to your service terms.
For questions about these Terms of Service or legal matters related to freshlinehubum services, please contact us at [email protected] or call +44 2913620918 during business hours.
You may also write to us at: freshlinehubum Ltd, 222 Park Road, Cardiff, CF6T 9KQ, Wales, United Kingdom. We will respond to legal enquiries within a reasonable timeframe.
freshlinehubum reserves the right to modify these Terms of Service at any time. Material changes will be communicated to existing customers via email or prominent website notice. Your continued use of our services after such changes constitutes acceptance of the modified terms.
We recommend reviewing these terms periodically to stay informed of any updates. The effective date at the top of these terms indicates when they were last modified.